Terms of Use
Effective Date: 2/22/2025
Welcome to Astro Audio Visual (“Company,” “we,” “us,” or “our”). By accessing or using our website ([insert website URL]) and our services, you agree to comply with these Terms of Use. If you do not agree, please do not use our website or services.
1. Use of Our Services
Astro Audio Visual provides event production services, including but not limited to audio-visual setup, event consultation, and live event production. These services are governed by industry standards and venue requirements.
- Users may not misuse, modify, or redistribute our content or proprietary information without permission.
- Any FTP access provided for file uploads must be used responsibly and securely. Unauthorized use may result in access revocation.
- Our services do not include transactions via our website. Payment arrangements are made via email, PayPal, or other direct invoicing methods.
2. Booking, Cancellations & Refunds
- Quotes & Agreements: Service quotes are provided upon request and remain valid for a specified period unless stated otherwise.
- Cancellations: Clients must notify us of any event cancellations at least [insert time frame, e.g., 14 days] before the scheduled event. Cancellations beyond this window may result in partial or full charges.
- Refunds: Refund eligibility depends on event planning progress, equipment reservations, and third-party costs incurred before cancellation.
3. Intellectual Property
All logos, images, designs, and service descriptions on this website are owned by Astro Audio Visual or used with permission. Users may not:
- Copy, modify, or redistribute website content without written authorization.
- Use our brand name, logos, or trademarks without prior approval.
4. Liability Disclaimer
Astro Audio Visual provides professional-grade AV solutions, but we are not responsible for:
- Delays, technical failures, or interruptions caused by third-party venues, power outages, or equipment failures beyond our control.
- Venue-related damages or liability issues, as clients are responsible for complying with venue insurance and safety requirements.
- Consequential damages from service interruptions, including lost revenue, marketing issues, or event cancellations due to unforeseen circumstances.
Astro Audio Visual carries industry-standard insurance policies required by event venues but assumes no additional liability beyond contractual obligations.
5. Governing Law & Dispute Resolution
These Terms of Use are governed by the laws of the State of Texas. Any disputes arising from our services will be resolved through mediation or arbitration in San Antonio, Texas, unless otherwise agreed.
6. Third-Party Links & External Content
Our website may contain links to third-party websites, partners, or industry resources. Astro Audio Visual is not responsible for the content, privacy policies, or accuracy of these external sites.
7. Changes to These Terms
Astro Audio Visual reserves the right to update these Terms of Use at any time. Users will be notified of any significant changes via email or website announcements. Continued use of our services implies acceptance of the revised terms.
8. Contact Information
For any questions or concerns regarding these Terms of Use, please contact:
📍 Astro Audio Visual
📍 San Antonio, Texas
📧 hello@astroav.com
📞 210-391-2898
Acceptance of Terms
By using our website and services, you confirm that you have read, understood, and agree to these Terms of Use.